A summary is set out below of the purposes of processing of your personal data, the third parties it may be shared with, and the lawful bases we may rely on in order to process it:
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Solvency check, anti-sanctions or politically exposed persons searches, as well as fraud prevention checks
We collect this data in order that we can undertake credit references and screening checks to ensure our customers' creditworthiness and good standing.
Lawful bases: Contract Performance, Legal Obligation, Legitimate Interests (establishing your credit worthiness and prevention of fraud) and, in limited instances, Legal Claims.
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Correspondence relating to the Vehicle or use of the Vehicle
Lawful bases: Legitimate Interests (communicating with you in the course of providing our services) and, in limited instances, Legal Claims;
Personal data may be shared for this purpose with the Vehicle manufacturer and/or any relevant dealer.
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Customer feedback
Lawful basis: legitimate interests (driving continuous improvement in our service).
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Managing Vehicle tax, registration and MOT
Lawful bases: Legal Obligation, Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and, in limited instances, Legal Claims;
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Handling traffic or parking infractions (e.g. fines)
Lawful bases: Legal Obligation, Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and Legal Claims;
Personal data may be shared for this purpose with relevant public or private bodies responsible for managing parking arrangements and/or fines management services, in the event that a fine has been levied.
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Providing services in response to an accident or Vehicle damage/loss
Lawful bases: In relation to health information or information relating to any activity that amounts, or may amount, to a administrative offence, we will rely on Legal Obligation, Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and Legal Claims;
Personal data may be shared for this purpose with law enforcement agencies, insurers or impacted parties, in the event of an accident or a potential claim. This may include the processing of special categories of personal data (health information), Administrative Conduct Data and/or information about any damage caused to the vehicle.
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Delivery and collection of Vehicles
Lawful bases: Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and, in limited instances, Legal Claims;
Personal data may be shared for this purpose with our delivery and collection agents, dealers and replacement Vehicle providers.
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Recovery of the Vehicle in the event that the Vehicle is not returned when appropriate
Lawful bases: Legal Obligation, Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and Legal Claims;
Personal data may be shared for this purpose with recoveries agents, law enforcement agencies, legal advisors and debt/tracing agencies.
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(Where applicable) providing Vehicle maintenance, repairs or replacement
Lawful bases: Legitimate Interests (to enable us to perform our obligations as the registered owner of the vehicle and in the course of providing our services) and, in limited instances, Legal Claims.
In cases where you have requested this optional service, we may share personal data for this purpose with repairs service providers, dealers, manufacturers or replacement Vehicle providers. This may include information about any damage caused to the vehicle.
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(Where applicable) In relation to connected Vehicle services
In the event that you ask us to activate any manufacturer provided connected vehicle service, your personal data may be shared with both us and the vehicle manufacturer. You remain responsible for the deletion of any personal data from any of the vehicle systems and for terminating your access to any manufacturer provided connected vehicle service prior to returning the vehicle to us. Please also note that we will not receive diagnostic information from such services in all cases, so it remains your responsibility to tell us if there is anything wrong with one of our vehicles.